Frequently Asked Questions
Everything you need to know about your Pelsbarn shopping experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange process.
How do I find the right size?
Each product page features a detailed sizing guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit, as sizing may vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.
Are Pelsbarn products ethically made?
Yes, we are committed to ethical fashion. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, sustainable materials whenever possible.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer service team immediately.